Privacy Policy

Last updated: 3/11/2010

This Privacy Policy of Elephant Rock Ventures, LLC d/b/a DwellAgent (“we”, “us”, or “our”) is designed to help you understand how we collect and use information on the dwellagent.com website (the "Site").

By visiting the Site or signing up for an account, you are acknowledging and accepting this Privacy Policy. We may from time-to-time revise this Privacy Policy, and the date of last revision will be available at the top of this page, so please be sure to check back periodically. Your continued use of the Site after changes have been posted to the Privacy Policy will constitute your acceptance of such changes.

The Information We Collect

Personally identifiable information is information that others can use to identify you, such as your name, address, email address, credit card number or phone number. When you register on and use the Site, you may provide us with certain personally identifiable information including, without limitation, your name, address, ZIP Code, email address, and telephone number.

Additionally, our servers automatically record information sent by your browser when you use the Site, including Internet Protocol address, browser type and language, and date and time of request. We may also collect information using cookies, web beacons or similar technologies.

When you send email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve the Site.

How We Use Information

Depending on your use of the Site and the services you sign up for, we may use your personally identifiable information for the following purposes:

  • To enable us to contact you;
  • To process and service your account;
  • For the purposes for which you provided the information, including to process and respond to inquiries and to contact you about services you have requested;
  • To improve the content and navigability of the Site;
  • To solicit your feedback about our services;
  • To alert you to new Site features, promotions, services; and
  • To enforce the Terms of Use.

In the future, we may sell some or all or our assets. In such transactions, customer information generally is one of the transferred business assets. In the event of a sale of our assets including our database, customer information will be transferred. We will require buyers to honor our privacy policy.

Sharing Of Information

We may disclose your personally identifiable information to another entity (i) for purposes of outsourcing one or more of the functions described in the previous section; (ii) to confirm or update information provided by you; (iii) to inform you of important information; (iv) as a part of a sale of assets as described in the previous section; (v) with other companies for the purposes of marketing products to you after obtaining your consent; and/or (vi) as otherwise authorized by you.

By using the Site or signing up for an account, you “opt-in” to share information with and receive information from our partners. Your information will be shared with these partners at our discretion. You may at any point withdraw your consent to share information with these third parties by sending an email with the subject "Do Not Share Information" to support@dwellagent.com. We will stop sharing your information within ten (10) days after receiving your request; provided, however, that information shared prior to that time will remain in the possession of our partners and may continue to be used consistent with this Privacy Policy.

We may transmit your personally identifiable information to third parties involved with the sale and/or purchase (or potential sale and/or purchase) of real estate. These parties include, but are not limited to real estate brokers, insurance providers, lenders, appraisers, home warranty providers and inspectors. You also give us permission to transmit your personally identifiable information to other parties or real estate agents involved in the sale and/or purchase process. These companies may each have their own privacy policies governing how they handle your personally identifiable information. We accept no responsibility or liability for third party privacy policies or the actions of any third party with respect to your personally identifiable information.

We may also share your information in response to a subpoena, legal order or official request, when we believe you have acted in violation of the Terms of Use, and when we believe that doing so may protect your safety or the safety of others.

Third Party Advertising

Third-party advertisers may serve you ads when you visit the Site. Some of these companies may use information about your visits to the Site and other websites in order to provide advertisements about goods and services that may be of interest to you.

How We Use Cookies

A "cookie" is a small data file that can be placed on your hard drive when you visit certain websites. When you visit the Site, we send one or more cookies to your computer that uniquely identifies your Internet browser. We use cookies to collect, store and sometimes track information for statistical purposes to improve the services we provide. Advertisers and partners may also use their own cookies over which we have no control.

How We Protect Information

We attempt to protect against the loss, misuse and alteration of your personally identifiable information. Our servers are protected by reasonable physical and electronic security measures.

Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites.

Access And Contact Information

If at any time, you would like to modify or correct the personal data we have about you, would like to ask a question about the Privacy Policy or would like to register a complaint about the Privacy Policy, you can contact us at the following email address: support@dwellagent.com.